Frequently Asked Questions

AI Tutorium is a UK-based online education platform that teaches professionals how to work effectively with AI tools. We use the ICE Method — Improve, Create, Educate — to structure practical, hands-on learning paths.

No. Our learning paths start from the basics and progress to advanced techniques. Whether you have never used ChatGPT or you already prompt daily, there is content for your level.

Click "Get Started Free" on any page or visit the registration page. You only need an email address and password. No credit card is required for the Free tier.

The Free tier gives you access to a selection of articles, guides, interactive learning path sections, and community resources. It is a generous starting point with no time limit.

Pro membership unlocks all premium content — advanced learning paths, in-depth articles, exclusive tools and resources, and priority support. You also get the full gamified dashboard experience with quests, streaks, and badges.

The Free tier lets you explore the platform at your own pace. When you upgrade to Pro, you are covered by our 14-day money-back guarantee — so you can try it risk-free.

We offer monthly and yearly billing. Visit the Plans page for current pricing. Yearly billing saves you a significant amount compared to paying monthly.

All major credit and debit cards via Stripe. We also support Apple Pay and Google Pay.

Yes. You can change your billing cycle at any time from your account dashboard. The switch takes effect at your next renewal.

You keep Pro access until the end of your current billing period. After that, your account reverts to the Free tier — no data is lost and you can re-subscribe at any time.

Yes. We offer a 14-day money-back guarantee on all new Pro subscriptions. If you are not satisfied within the first 14 days, contact us for a full refund — no questions asked. See our Refund Policy for full details.

We offer discounted rates for students and teams of 5 or more. Contact us at hello@aitutorium.com for details.

Learning paths are structured, step-by-step courses that teach you to use a specific AI tool or technique. Each path is divided into sections with knowledge checks, practical exercises, and real-world examples.

Absolutely. All content is available on demand. There are no live sessions or deadlines. Your progress is saved automatically so you can pick up where you left off.

We currently do not issue certificates. Our focus is on practical skills you can apply immediately at work. Certificates may be introduced in the future.

We publish new articles, tutorials, and learning path updates regularly. Pro members get access to new premium content as soon as it is released.

Use the "Forgot Password" link on the login page. We will send a password reset email to your registered address.

Yes. We use encrypted connections (HTTPS/TLS), secure httpOnly authentication cookies, and industry-standard password hashing. Payments are processed by Stripe — we never store your full card details. See our Privacy Policy for full details.

Yes. Contact us at hello@aitutorium.com and we will delete your account and personal data in accordance with UK GDPR. If you have an active subscription, please cancel it first.

AI Tutorium works in all modern browsers (Chrome, Firefox, Safari, Edge) on desktop, tablet, and mobile. No app installation is needed.

First, try resetting your password. If the problem persists, make sure cookies are enabled in your browser and that you are not using a private/incognito window. If none of that works, contact us at hello@aitutorium.com.